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HOUSEMANAGERS · OUR STANDARDS

HouseManagers.com Editorial Policy

Last Updated: September 30, 2026

HouseManagers.com provides information, educational content, directories, tools, estimates, comparisons, and connections designed to help homeowners research home improvement, maintenance, repair, and related service providers throughout the United States.

Our goal is to provide useful, understandable, and reasonably accurate information while clearly distinguishing editorial content from advertising, sponsored placements, provider-supplied information, and user-generated content.

This Editorial Policy explains how we create, review, update, display, and correct content appearing on HouseManagers.com.

On this page — 35 policy sections
  1. Editorial Independence
  2. Articles and Educational Content
  3. Accuracy Standards
  4. Information Changes Over Time
  5. Nationwide Content and Local Requirements
  6. Provider Listings
  7. Provider Information Is Not Guaranteed
  8. Licensing, Insurance and Credentials
  9. Provider-Provided Content
  10. Reviews and Testimonials
  11. Review Moderation
  12. Provider Rankings and Matching
  13. Sponsored and Featured Providers
  14. Leads and Provider Connections
  15. HouseManagers.com Is Not the Contractor
  16. Estimates and Cost Guides
  17. Artificial Intelligence
  18. No Fabricated Facts
  19. Images and Media
  20. Copyright and Intellectual Property
  21. User and Provider Submitted Content
  22. Complaints About Provider Content
  23. Right of Response
  24. Defamation and Allegations of Wrongdoing
  25. Corrections
  26. Sources and Citations
  27. Financial and Financing Content
  28. Safety Information
  29. No Guarantee of Outcomes
  30. Commercial Relationships
  31. Editorial Conflicts of Interest
  32. Removal of Listings
  33. Provider Participation Does Not Create an Agency Relationship
  34. Editorial Changes
  35. Contacting HouseManagers.com

1. Editorial Independence

Editorial articles, guides, educational resources, cost information, provider descriptions, rankings, comparisons, and other content may be created using information from multiple sources, including:

  • government agencies
  • licensing authorities
  • manufacturers
  • trade organizations
  • publicly available business information
  • provider websites
  • industry publications
  • consumer resources
  • third-party databases
  • publicly available reviews
  • subject matter experts
  • proprietary HouseManagers.com research
  • artificial intelligence tools

Commercial relationships may influence where or how sponsored providers are displayed, but they do not permit an advertiser to purchase favorable factual statements, fabricated reviews, or false editorial conclusions.

Sponsored content and paid placements should be identified when required so consumers can distinguish advertising from independent editorial material. FTC guidance requires advertising and material commercial relationships to be presented in a manner that is not deceptive to consumers. Federal Trade Commission

2. Articles and Educational Content

HouseManagers.com publishes content about home ownership and home services, which may include:

  • remodeling
  • roofing
  • windows and doors
  • kitchens and bathrooms
  • HVAC
  • plumbing
  • electrical work
  • landscaping
  • flooring
  • painting
  • pest control
  • pools
  • solar
  • insurance-related home topics
  • maintenance
  • repairs
  • financing
  • contractor selection
  • project planning
  • home improvement costs
  • other services relevant to homeowners

Articles are intended for general informational and educational purposes only.

They should not be interpreted as engineering, architectural, legal, tax, financial, insurance, environmental, safety, code-compliance, or other professional advice.

Conditions vary substantially by property, municipality, county, state, contractor, building code, product, project specifications, and individual circumstances.

Homeowners should consult qualified professionals for advice applicable to a particular project or property.

3. Accuracy Standards

We seek to publish information that is reasonably accurate as of the date it is prepared or updated.

Writers and editors should distinguish between:

Facts, which should be supported by reliable sources when reasonably available.

Estimates, which should be identified as estimates or ranges.

Opinions or analysis, which should not be presented as verified facts.

Provider-supplied claims, which should be attributed appropriately and should not automatically be represented as independently verified by HouseManagers.com.

Whenever practical, important factual statements should be supported by authoritative or primary sources.

Examples include government agencies, licensing boards, building-code authorities, manufacturers, regulatory agencies, and recognized industry organizations.

4. Information Changes Over Time

Home-service information changes frequently.

This may include:

  • pricing
  • contractor availability
  • licensing requirements
  • permit requirements
  • building codes
  • rebates
  • incentives
  • financing terms
  • warranties
  • products
  • service areas
  • company ownership
  • business hours
  • insurance
  • professional credentials

Publication on HouseManagers.com does not guarantee that information remains current indefinitely.

We may update, correct, expand, remove, or archive content when appropriate.

Users should independently confirm information that may materially affect a purchasing, hiring, legal, financial, or safety decision.

5. Nationwide Content and Local Requirements

HouseManagers.com serves users throughout the United States.

Home-service laws and requirements may differ substantially among states, counties, municipalities, and professional trades.

A statement concerning licensing, permits, certifications, inspections, building codes, or legal requirements in one jurisdiction should not be assumed to apply elsewhere.

Unless specifically stated otherwise, HouseManagers.com content is not intended to represent a definitive statement of the laws, licensing requirements, building codes, or regulations applicable to every jurisdiction.

Before hiring a provider or beginning a project, users should verify applicable requirements with the appropriate state or local authority.

6. Provider Listings

HouseManagers.com may maintain directory pages for contractors, service providers, businesses, professionals, and other organizations.

Provider information may come from:

  • the provider
  • its website
  • public records
  • government databases
  • commercial databases
  • third-party sources
  • public directories
  • user submissions
  • automated research systems

A provider's appearance on HouseManagers.com does not constitute an endorsement, guarantee, certification, recommendation, or warranty by HouseManagers.com, unless we expressly state otherwise.

Similarly, exclusion from HouseManagers.com should not be interpreted as a negative assessment of a provider.

7. Provider Information Is Not Guaranteed

We attempt to maintain useful provider information, but we do not guarantee the completeness, accuracy, currency, or continued validity of information such as:

  • address
  • phone number
  • ownership
  • service area
  • services
  • licenses
  • certifications
  • insurance
  • bonding
  • years in business
  • ratings
  • reviews
  • business hours
  • pricing
  • availability
  • affiliations

Providers may change this information without notifying HouseManagers.com.

Users should independently verify important provider information before entering into a contract or making payment.

8. Licensing, Insurance and Credentials

Where HouseManagers.com displays licensing, certification, insurance, bonding, accreditation, or other credential information, that information is provided for informational purposes.

Unless specifically identified as having been independently verified by HouseManagers.com on a stated date, users should not assume that a displayed credential has been independently verified.

Licensing requirements vary by jurisdiction and type of work.

Users should confirm applicable licenses and credentials directly with the relevant state or local licensing authority before hiring a provider.

HouseManagers.com does not guarantee that a provider is appropriately licensed, insured, bonded, certified, qualified, or legally authorized to perform a particular project.

9. Provider-Provided Content

Providers may submit or claim information about their businesses.

Such information may include:

  • company descriptions
  • services
  • service areas
  • photographs
  • logos
  • credentials
  • certifications
  • financing information
  • warranties
  • promotions
  • experience
  • awards

The provider is responsible for the accuracy and legality of information it submits.

HouseManagers.com may edit provider-supplied material for spelling, grammar, formatting, length, consistency, or clarity without assuming responsibility for the underlying factual claims.

We reserve the right to reject or remove provider-submitted content that we believe is inaccurate, misleading, unlawful, inappropriate, duplicative, promotional beyond reasonable limits, or inconsistent with our policies.

10. Reviews and Testimonials

HouseManagers.com may display consumer reviews, ratings, testimonials, or information derived from third-party review sources.

We do not knowingly create or publish fabricated consumer experiences as genuine reviews.

We do not permit businesses to purchase positive reviews or require a particular positive or negative sentiment in exchange for compensation.

The FTC's Consumer Reviews and Testimonials Rule prohibits numerous deceptive practices involving fake reviews, sentiment-conditioned incentives, undisclosed insider reviews, and certain forms of review suppression. Federal Trade Commission

Where reviews originate from another platform, HouseManagers.com may identify the original source where appropriate.

Ratings and reviews reflect the opinions and experiences of reviewers and do not necessarily represent the opinions of HouseManagers.com.

A user's experience with a provider may differ.

11. Review Moderation

HouseManagers.com may moderate reviews for reasons including:

  • spam
  • fraud
  • impersonation
  • threats
  • harassment
  • obscenity
  • irrelevant material
  • personal information
  • conflicts of interest
  • duplicate submissions
  • suspected fabricated experiences
  • unlawful content
  • content that violates site policies

Moderation should not be used solely to remove legitimate negative consumer opinions because they are unfavorable to a provider.

The FTC rule specifically addresses deceptive review suppression and manipulation. Federal Trade Commission

Removal of content does not mean that HouseManagers.com agrees or disagrees with the underlying opinion.

12. Provider Rankings and Matching

HouseManagers.com may organize, filter, rank, recommend, or match providers based on various criteria.

Depending on the particular product or feature, those factors may include:

  • geographic proximity
  • services offered
  • project type
  • stated availability
  • consumer preferences
  • provider qualifications
  • responsiveness
  • information completeness
  • ratings
  • reviews
  • historical performance
  • commercial relationships
  • advertising status
  • lead-purchasing preferences
  • other relevant factors

Unless specifically stated otherwise, a position in search results or provider listings should not be interpreted as a definitive determination that one provider is objectively superior to another.

13. Sponsored and Featured Providers

Some providers may pay HouseManagers.com for:

  • advertising
  • enhanced listings
  • sponsored placement
  • featured placement
  • leads
  • calls
  • clicks
  • referrals
  • subscriptions
  • marketing services

Sponsored relationships should be disclosed where necessary and should not be represented as independent editorial recommendations.

A provider's payment to HouseManagers.com does not guarantee the quality, safety, suitability, licensing status, or outcome of its services.

FTC guidance requires material commercial relationships that could affect how consumers evaluate an endorsement or recommendation to be appropriately disclosed. Federal Trade Commission

14. Leads and Provider Connections

HouseManagers.com may allow consumers to request quotes, estimates, consultations, or contact from providers.

When a consumer requests such a connection, information may be transmitted to participating providers or marketing partners as described in our applicable forms, Terms of Use, and Privacy Policy.

The transmission of a lead does not mean that HouseManagers.com:

  • employs the provider
  • controls the provider
  • supervises the provider
  • guarantees its work
  • determines its pricing
  • enters into the homeowner's contract
  • guarantees the consumer will hire the provider

Any resulting agreement is generally between the homeowner and the provider.

15. HouseManagers.com Is Not the Contractor

Unless expressly stated otherwise for a specific service, HouseManagers.com is an information, advertising, directory, technology, and/or referral platform.

HouseManagers.com does not perform the home-improvement work listed in its provider directory.

We do not control how independent providers perform their services.

Users are responsible for evaluating providers and the terms of any agreement before hiring them.

16. Estimates and Cost Guides

HouseManagers.com may provide estimated project costs, price ranges, calculators, cost-per-square-foot estimates, cost-per-linear-foot estimates, financing illustrations, or similar information.

These are estimates only.

Actual costs can vary because of factors including:

  • geography
  • labor costs
  • materials
  • project size
  • accessibility
  • structural conditions
  • permits
  • building codes
  • design selections
  • demolition
  • disposal
  • contractor availability
  • market conditions
  • taxes
  • financing
  • unforeseen conditions

An estimate generated by HouseManagers.com is not a contractor bid, appraisal, offer, guarantee, or binding quotation.

Final pricing should come from the provider performing the work.

17. Artificial Intelligence

HouseManagers.com may use artificial intelligence and automated systems to assist with:

  • research
  • content creation
  • summarization
  • categorization
  • provider enrichment
  • matching
  • cost estimates
  • editing
  • metadata
  • search
  • content maintenance

AI-assisted material is subject to the same editorial standards as other HouseManagers.com content.

AI systems may occasionally produce inaccurate, incomplete, outdated, or misleading information.

Material facts should be verified when appropriate, particularly those involving safety, pricing, licensing, legal requirements, or professional qualifications.

AI should not fabricate consumer reviews, professional credentials, quotations, statistics, awards, licenses, or factual experiences.

18. No Fabricated Facts

HouseManagers.com editorial content should not intentionally invent:

  • statistics
  • prices represented as actual quotes
  • licenses
  • certifications
  • awards
  • customer testimonials
  • reviews
  • project histories
  • business locations
  • years of experience
  • professional affiliations
  • warranties
  • quotes from people
  • government requirements

If reliable information cannot be found, content should say that the information could not be confirmed rather than inventing an answer.

19. Images and Media

Images may come from:

  • providers
  • manufacturers
  • licensed image libraries
  • public-domain sources
  • properly licensed third parties
  • HouseManagers.com
  • AI-generated imagery

Images may sometimes be illustrative rather than photographs of the particular provider or project discussed.

Where an image could reasonably create confusion, it should be identified appropriately.

20. Copyright and Intellectual Property

HouseManagers.com respects intellectual-property rights.

We do not intentionally publish copyrighted material without authorization, a valid license, or another legally permissible basis.

Owners who believe material appearing on HouseManagers.com infringes their copyrights may submit a notice pursuant to the site's copyright/DMCA procedure.

Section 512 of the Digital Millennium Copyright Act provides potential liability limitations for qualifying online service providers that satisfy applicable requirements, including notice-and-takedown procedures and repeat-infringer policies. U.S. Copyright Office

HouseManagers.com should maintain a separate DMCA Copyright Policy and registered DMCA agent if relying on these protections.

21. User and Provider Submitted Content

Users and providers may be permitted to submit:

  • reviews
  • comments
  • photographs
  • project information
  • responses
  • business information
  • corrections
  • other materials

The person submitting content is responsible for ensuring that they have the right to provide it and that it does not unlawfully infringe another person's rights.

HouseManagers.com reserves the right, but not the obligation, to review, moderate, reject, edit, restrict, or remove submitted content consistent with applicable law and site policies.

22. Complaints About Provider Content

A provider that believes factual information on its listing is inaccurate may request a correction.

HouseManagers.com may ask for documentation before changing disputed factual information.

A provider may not require HouseManagers.com to remove:

  • truthful information
  • legitimate consumer opinions
  • public records
  • appropriately sourced editorial content

solely because that information is unfavorable.

When a factual dispute cannot reasonably be resolved, HouseManagers.com may note that the information is disputed or remove information that cannot be adequately supported.

23. Right of Response

For significant factual disputes involving a provider, HouseManagers.com may offer the provider an opportunity to submit a response.

Publication of a response does not mean HouseManagers.com accepts the provider's position as accurate.

Likewise, publication of a complaint does not mean HouseManagers.com has independently determined that every allegation is true.

24. Defamation and Allegations of Wrongdoing

Articles and provider listings should distinguish carefully between:

  • established facts
  • allegations
  • opinions
  • lawsuits
  • regulatory actions
  • criminal charges
  • judgments
  • settlements

An allegation should not be presented as an established fact.

When discussing litigation, enforcement actions, disciplinary matters, or other disputes, HouseManagers.com should rely on credible sources and accurately describe the procedural status.

Editors should use particular caution with allegations involving fraud, criminal conduct, professional misconduct, safety violations, or other matters that could significantly damage a person's or company's reputation.

25. Corrections

HouseManagers.com encourages users, businesses, and readers to report factual errors.

When we determine that a material factual error has occurred, we may:

  • correct the information
  • update the article or listing
  • remove unsupported material
  • add clarification
  • note a material correction when appropriate

Minor spelling, formatting, grammar, or style changes may be made without a correction notice.

26. Sources and Citations

Where appropriate, HouseManagers.com may link to or reference the sources used in preparing an article.

A link to another website does not mean HouseManagers.com endorses everything appearing on that website.

Third-party websites can change or disappear, and HouseManagers.com is not responsible for their availability or content.

27. Financial and Financing Content

HouseManagers.com may discuss financing options, loans, credit products, rebates, incentives, or payment methods related to home projects.

Such information is educational and does not constitute individualized financial advice or a guarantee of financing.

Terms, rates, eligibility, fees, and availability may change.

Consumers should review the actual terms offered by the applicable financial institution or provider.

28. Safety Information

Some home projects involve significant risks, including electrical work, gas, roofing, structural work, plumbing, hazardous materials, pools, HVAC systems, power tools, and other potentially dangerous activities.

Educational content is not a substitute for appropriate professional assistance.

Readers should use qualified professionals when work requires specialized training, licensing, equipment, permits, or safety precautions.

In an emergency, users should contact the appropriate emergency service rather than rely on information found on HouseManagers.com.

29. No Guarantee of Outcomes

HouseManagers.com does not guarantee:

  • project outcomes
  • contractor performance
  • workmanship
  • response rates
  • pricing
  • savings
  • financing approval
  • availability
  • project completion
  • warranties
  • code compliance
  • customer satisfaction

Past ratings, reviews, awards, rankings, or performance do not guarantee future results.

30. Commercial Relationships

HouseManagers.com may earn revenue when users:

  • click certain links
  • contact providers
  • submit quote requests
  • call participating providers
  • purchase products or services
  • interact with sponsored listings

Where required, these relationships will be disclosed.

Compensation helps support the operation of HouseManagers.com but does not permit advertisers to purchase fabricated editorial conclusions or fake consumer sentiment.

31. Editorial Conflicts of Interest

Writers, editors, contractors, and other contributors should disclose material relationships that could reasonably affect their coverage.

Employees or owners of providers should not submit reviews representing themselves as independent customers.

The FTC's current rule specifically addresses undisclosed insider reviews and company-controlled entities falsely represented as independent review sources. Federal Trade Commission

32. Removal of Listings

HouseManagers.com may add, modify, suspend, or remove listings at its discretion, subject to applicable law.

Reasons may include:

  • business closure
  • inaccurate information
  • fraud concerns
  • impersonation
  • prohibited conduct
  • duplicate listings
  • legal requirements
  • policy violations
  • inability to verify essential information
  • threats to users or the platform

Removal does not necessarily constitute a finding of wrongdoing.

33. Provider Participation Does Not Create an Agency Relationship

Participation in HouseManagers.com does not by itself create an employment, partnership, joint venture, franchise, fiduciary, or agency relationship between HouseManagers.com and a listed provider.

Providers remain responsible for their own businesses, employees, subcontractors, licenses, insurance, contracts, taxes, services, pricing, representations, and legal obligations.

34. Editorial Changes

HouseManagers.com may revise this Editorial Policy as our services, editorial practices, technologies, regulations, or legal requirements evolve.

The current version will be posted on HouseManagers.com with its most recent revision date.

35. Contacting HouseManagers.com

Questions, correction requests, provider-information updates, copyright concerns, and editorial complaints may be submitted through the contact information or forms provided on HouseManagers.com.

Contact HouseManagers about this policy →